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The Light Co · Contact Us

How can we
help?

Contact us about a product, an existing order, delivery and returns, or a larger lighting enquiry. Please include as much detail as possible so we can respond accurately.

Prices displayed in AUD Secure Shopify checkout Delivery information available online Returns subject to our published policy Email customer support
Customer support
The Light Co Support Team Product, order and customer enquiries

“Send us the product link or your order number, together with a clear description of what you need help with.”

info@thelightco.com.au Messages are reviewed on business days Online store serving customers in Australia
Website operator

NORFIELD VENTURES LTD


125 Deansgate, Manchester, England, M3 2BY

This is the registered business address of the website operator. It is not a retail showroom or a return address. Please contact us before sending any return.

How we can help
Product Questions

Send the product name or link and tell us what information you need, such as dimensions, colour, features or availability.

Existing Orders

Include your order number, the email used at checkout and a clear description of the issue.

Delivery & Returns

Contact us before returning an item. Approved returns must follow the instructions and address supplied by our support team.

Larger or Business Enquiries

Tell us which products you are considering, the estimated quantities, delivery postcode and preferred timeframe.

All enquiries are sent to info@thelightco.com.au. We aim to respond as soon as reasonably possible on business days.
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