Contact Us

We are committed to providing clear communication and responsive customer support. If you have any questions about our products, orders, shipping, returns, or policies, please feel free to contact us using the details below.

Customer Support

Our customer support team is available to assist you with enquiries related to orders, returns, refunds, and general product information.

Contact Information

• Business Name: The Light Co Australia
• Website: https://thelightco.com.au
• Email: info@thelightco.com.au
• Phone: +61 3 5292 2239
• Address: 124 Albert St, Ballarat Central VIC 3550, Australia

Response Time

We aim to respond to all enquiries within 1–2 business days. During peak periods or public holidays, response times may be slightly longer.

Important Notice

Please include your order number in your message where applicable, to help us assist you more efficiently.