Privacy Policy

Last updated: August 8, 2025

We operate this store and website to provide products and services to you. This Privacy Policy explains how we collect, use, and disclose personal information when you access or use our Services.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following types of personal information:

  • Contact details such as your name, billing and shipping address, phone number, and email address.
  • Payment and transaction information related to purchases made through our store.
  • Account and preference information, where applicable.
  • Device and usage information, such as IP address, browser type, and interaction with the Services.

How We Use Personal Information

  • To provide, operate, and improve our Services.
  • To process orders, payments, shipping, returns, and refunds.
  • To communicate with you regarding orders, enquiries, or customer support.
  • For marketing and advertising purposes, subject to your preferences and applicable law.
  • To protect the security and integrity of our Services and prevent fraud.

How We Share Personal Information

We may share personal information with trusted third parties only where necessary, including service providers such as Shopify, payment processors, shipping partners, and marketing or analytics providers, as permitted by law.

Relationship with Shopify

Our store is hosted on Shopify. Shopify processes personal information in order to provide and improve its services. For more information about how Shopify handles personal information, please visit https://privacy.shopify.com .

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Information

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.

Data Security and Retention

We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure. We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have certain rights in relation to your personal information, including the right to access, correct, or request deletion of your information, subject to applicable law.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including where our service providers are located. Appropriate safeguards are used where required by law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us using the details below:

Website: https://thelightco.com.au
Email: info@thelightco.com.au
Phone: +61 3 5292 2239
Address: 124 Albert St, Ballarat Central VIC 3550, Australia